Returns & Exchanges
At actually fair., we want you to love your sustainable fashion choices, which is why we offer a 30-day window for returns or exchanges on all unworn items in their original packaging. Our process is designed to be as transparent and straightforward as the way we make our clothes.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Print Your Label
Once approved, we will email you a prepaid carbon-neutral shipping label and a return authorization form to include in your package.
Pack and Ship
Securely pack your items in the original eco-friendly packaging and drop the parcel off at any authorized carrier location.
Receive Your Refund
After our team inspects the returned items, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing